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Privacy Policy

Black Box Sweden AB is committed to protecting your privacy when you use our services. Our policies have been updated and aligned to national and European laws. We handle your personal information in accordance with personupgiftslagen (1998:204) and, starting with the 25th of May 2018, EU directive 2016/680 (GDPR law). This means that we take responsibility for all the personal information that you provide us with, in relation to: your purchase, opening of esmokes account or subscription to our newsletter. 
 

What do we use your personal information for?

Mainly to deliver your order, notify via text regarding parcel shipping and present relevant offers you have approved to be notified of. In accordance to your preferences, we may contact you if there is a problem with the processing and/or delivery of your order. 

 

What type of personal Information do we handle?

Black Box Sweden AB is only collecting and storing data needed to distribute your order or/and notify you of its details: full name, full address, email address, phone number. Our company does not gather any type of sensitive or biometric information. In particular cases, connected to possible violation of article 17 of the EU directive 2017/425(TPD law), selling ban of nicotine products to minors, Black Box Sweden AB reserves the right to ask for proof of identification. 

 

Who has access to your personal information?

As data controller Black Box Sweden AB is the only entity with access to the personal information you provide. The data is handled and kept in accordance with art. 4, paragraph 1 of the GDPR law and thus for the legitimate purposes mentioned above and it is not being shared in any form to third parties, that are not in direct connection with transporting and/or carrying your parcel. Black Box Sweden AB will forward your contact details to agents in connection with the delivery. Our delivery partners are PostNord.


Our collaborators have GDPR law compliant privacy & security policies. Black Box Sweden AB reserves the right to share customer information with organizations of credit and debt collection agencies with the purposes of credit check, identity verification, monitoring the creditworthiness and debt assumption. Customer will be informed accordingly. 

 

How do we protect your information?

We have taken technical and organizational measures to protect your information against leaks, tampering or unauthorized access. We continually adapt our security measures to the ongoing technological developments and law amendments. Information shared on esmokes.se is encrypted (SSL stands for Secure Sockets Layer and is a feature that allows all information sent between the buyer and seller to be encrypted). Black Box Sweden AB internal policies include confidentiality and non-disclosure agreements, starting the 25th of May 2018.

 

For how long to we keep your data?

Your data is stored only for as long as required to perform our services, or for as long as prescribed by law. You can choose to have your data removed anytime.

 

What are your rights when it comes to the data we have collected? 

In conformity with paragraph 1of 13th article & paragraphs 1,2 of the 16th article of the GDPR law you have the right to request and/obtain:
- Correction or erasure of personal data that it’s inaccurate, incomplete and/or irrelevant. 
- Your customer profile information (including purchase history).
- Restriction or deny the usage of data that is not connected to the direct purchase or delivery process.
- Consent cancelation for receiving newsletters or other similar advertising related content. 
- Information about the data controller and security measures instated to protect your personal data. 
- Fast notification in case of a personal data breach (within 72 hours).

For all the above contact us, by email, at: [email protected] or by post: Black Box Sweden AB, Bergsgatan 14, 211 54 Malmö, Sweden.

 

Card Purchase

To make card purchases with us as safe as possible, all information is encrypted using SSL (Secure Socket Layer). It means that the information is made via a secure connection that makes your card details unreadable by outsiders. We work with authorized and GDPR compliant payment intermediaries that help us check that the card is valid for purchases. Our payment provider processes your credit card information correctly& in accordance with the international security standard PCI DSS card companies VISA & Mastercard are behind. This means that your credit card information is handled in a highly secure manner. 

 

Cookies

Black Box Sweden AB uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose it to third parties. There are two types of cookies, permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer for a period of time that does not exceed 12 months. Session cookies are stored temporarily in your computer's memory and disappears after you close your browser. 

Black Box Sweden AB uses permanent cookies to store your choice of home and language; session cookies to check if you are logged in or if you have placed an item into your cart or when you use the product filtration. You can easily delete cookies from your computer through your browser for instructions on how to manage and delete cookies, see " get help" in your browser. You can choose to disable cookies entirely, or to receive a notification each time a new cookie is sent to your computer. Note that if you choose to disable cookies, you will not be able to take advantage of all the features on the site.

 

Third Party Cookies

We use third party cookies to gather statistics in analysis tools like Google Analytics, to personalize and improve your purchasing experience.  The cookies used are permanent and temporary cookies (session cookies). Permanent cookies are stored on your computer for a maximum of 6 months if you don’t choose to have them removed.

 

Links

Esmokes.se may contain links to other websites which are not under our control. We cannot be held responsible for the integrity, content or security measures of these sites used, as secondary sources to provide more information about a certain product or feature.  

 

Copyright

The content on this site is copyrighted and belongs to The Black Box Sweden AB.

 

Data Controller

Black Box Sweden AB, Bergsgatan 14, 211 54 Malmö, Sweden. 
Tel: +46 ( 0) 406170400 Email: [email protected]
Company registration number: 556924-7124. Owner: Niklas Sandin. VAT Number: SE5569247124001.